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Privacy Policy

Effective Date: October 30, 2025


This Privacy Policy describes how Friedman Gilbert Therapy (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at friedmangilberttherapy.com, request services, or otherwise engage with us.

By using our website or communicating with us, you consent to the practices described in this Policy.

  1. Information We Collect

We collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number (optional)
  • Appointment details and service preferences
  • Messages or notes shared through contact forms or email

We may also automatically collect limited information, such as your IP address, browser type, and general location, to maintain website functionality and security.

We do not collect sensitive personal information through the website (such as medical history or therapy notes). Clinical data is collected separately, during intake or treatment, and maintained in accordance with HIPAA and professional confidentiality standards.

  1. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments
  • Send appointment reminders or account notifications.
  • Provide and manage therapy or related services.
  • Communicate about updates, billing, or administrative matters.
  • Improve our website and service quality.
  • Comply with legal and ethical obligations.

We do not sell, rent, or share your personal information for marketing purposes.

  1. Messaging Terms & Conditions

By providing your phone number, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Friedman Gilbert Therapy

  • Message frequency varies.
  • Message and data rates may apply.
  • For help, reply HELP or email marissa@friedmangilberttherapy.com.
  • You can opt out at any time by replying STOP.

  1. Mobile SMS Messaging Privacy Policy

Information Collected:
We may collect your name, phone number, and email address if you opt in to receive text messages.

Use of Information:
Your information will be used solely to provide the services requested, such as scheduling, reminders, and administrative updates.

Sharing of Information:
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging opt-in data and consent.

All messaging practices comply with CTIA guidelines (5.2.1). You may contact us by email or mail at any time to request that your information be removed from our records.

  1. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance and analytics. These tools collect anonymous information about usage patterns to help us enhance your browsing experience. You can disable cookies in your browser’s settings if you prefer.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security.

  1. Retention of Information

We retain your information only as long as necessary to fulfill the purposes described above or as required by law or professional regulations. When information is no longer needed, it is securely deleted or anonymized.

  1. Information for Minors

This website is intended for adults seeking mental health services. We do not knowingly collect or store information from individuals under 18 years of age without parental or guardian consent.

  1. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications

To exercise these rights, please email marissa@friedmangilberttherapy.com

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The “Last Updated” date above indicates the most recent revision. We encourage you to review this page regularly.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact:

Friedman Gilbert Therapy
marissa@friedmangilberttherapy.com
6841 Forest Hill Ave. Unit #437 Richmond, VA 23225